As part of Magellan’s unique focus on the health and well-being of every individual that we serve, our Customer Service team has an opportunity to provide outstanding service to internal and external customers.
By joining the customer service team, you have opportunities to resolve customer administrative concerns, attend to risk management issues associated with case management and processes appeal requests. You’ll manage relationships with key health plans and provider networks for the purpose of implementing Magellan’s cost saving products into large markets nationally.
We offer opportunities in customer service, workforce planning, claims, provider relations, appeals, and project management that allow you to perform meaningful work and feel confident that you matter in the organization that makes a real difference in the world.
If you have a passion for customer interactions, striving to resolve member and provider needs or are passionate about managing medium to large-scale projects there is a role for you within our operations.
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It has come to our attention that individuals are contacting potential candidates, falsely claiming to be representatives of Magellan Health offering work at home positions. Magellan Health does not interview any candidate through email, nor do we request banking information in the interview process or issue checks to candidates to set up home offices. Our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. Learn more.