Initial Clinical Reviewer - RN

Maryland Heights MO 63043 St Louis 1 14100 Magellan Plaza

Job Description

Functions in a clinical review capacity to evaluate all cases, which do not pass the authorization approval process at first call while promoting a supportive team approach with call center staff. Initial clinical reviewers are supported by Physician clinical review staff (MDs) in the utilization management determination process.
  • Reviews charts and analyzes clinical record documentation in order to approve services that meet clinical review criteria.
  • Conducts ongoing activities which monitor established quality of care standards in the participating provider network and for other clinical staff.
  • Conducts regular audits, as assigned, to ensure guidelines are applied appropriately.
  • In states where required, refers all cases that an approval cannot be rendered to the Physician Clinical Reviewer.  In States where allowed, will make denial determinations as a specific case warrants.
  • Converses with medical office staff in order to obtain additional pertinent clinical history/information; notifies of approvals and denials, giving clinical rationale.
  • Provides optimum customer service through professional/accurate communication while maintaining NCQA and health plan?s required timeframes.
  • Documents all communication with medical office staff and/or treating provider.
  • Practices and maintains the principles of utilization management by adhering to policies and procedures.
  • Participates in on-going training programs to ensure quality performance in compliance with applicable standards and regulations.

General Job Information


Initial Clinical Reviewer - RN



Job Family

Clinical Services Group


United States of America

FLSA Status

United States of America (Non-Exempt)

Recruiting Start Date


Date Requisition Created


Work Experience



Associates: Nursing (Required), Associates: Radiologic Technology (Required), Bachelors, Bachelors: Radiologic Technology, Masters: Occupational Therapy (Required), Masters: Physical Therapy (Required), Masters: Speech Therapy (Required)

License and Certifications - Required

ASRT - American Society of Radiologic Technologists Certification - Radiology, OT - Occupational Therapist, State Licensure - Care Mgmt, PT - Physical Therapist, State Licensure - Care Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care Mgmt, ST - Speech Therapist, State Licensure - Care Mgmt

License and Certifications - Preferred

Other Job Requirements


  • Strong interpersonal and communication skills.
  • Basic computer skills; must be able to talk and type simultaneously.
  • MO State RN active current license.
  • Minimum 1 year of managed care experience.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.

“I receive a high level of support from our Senior Management Team to execute on our vision. They are always accessible and approachable, something I’ve found to be very unique to Magellan.”

Haita Makanji VP of Clinical Strategy and Programs at Magellan MRx