Wounded Ill & Injured Cell Coordinator, RCC-AF

Randolph AFB TX 78108 Fed 550 C Street West

Job Description

The WII Coordinator supports WII enrollments and coordinates with the Team Lead and Recovery Team to provide referrals to the WII Cell staff.
  • Supports WII enrollments and coordinates with the Team Lead and Recovery Team to provide referrals to the WII Cell staff. 
  • Fields program enrollment and eligibility information from multiple sources, reviews/assesses applications for enrollment and assigns eligible Airmen to a designated case manager, creating the DoD-CMS case. 
  • Processes Emergency Family Member Travel (EFMT) orders for the families of Airmen in the WII program.
  • Collects and reports program metrics and trains Family Liaison Officers (FLO). 

General Job Information


Wounded Ill & Injured Cell Coordinator, RCC-AF



Job Family

Federal Contracts Group


United States of America

FLSA Status

United States of America (Non-Exempt)

Recruiting Start Date


Date Requisition Created


Work Experience

Administrative Support


High School (Required)

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements


  • HS Diploma.
  • 2-4 years’ experience as an administrative specialist/personal assistant.
  • Committed to the importance of quality.
  • Strong oral and written communications skills.
  • Strong analytical and problem solving skills to access needs and recommend solutions.
  • Strong organizational skills.
  • Must be able to effectively support multiple, concurrent priorities.
  • Must be able to operate general office equipment including but not limited to: computer, phones and related media and information devices on most or all workdays.

  • Ability to communicate and interact with others, both in person and/or by telephone to conduct business.

  • Working under time pressure.Working rapidly for long periods to meet deadlines.

  • Must be able to travel as needed and adhere to AFSC travel policies and procedures.

  • Ability to handle multiple concurrent tasks.

  • Ability to perform under stress.

  • Reading and comprehension skills.

  • Problem solving ability.

  • Ability to handle confidentiality.

  • Customer contact skills.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.

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