Quality Specialist - FOH

Maryland Heights MO 63043 St Louis 1 14100 Magellan Plaza

Job Description

Independently performs quality functions within the Quality Department of a government contract. Coordinates projects resulting in continuous quality improvement and process improvement. Supports the maintenance of a strong quality program, measured processes and reported outcomes.
  • Coordinates assigned quality and process improvement activities which may include:
    • Accreditation support.
    • Process improvement projects.
    • Quality studies.
    • CQI (continuous quality improvement) process training for staff.
    • Satisfaction survey coordination and follow-up
    • Customer related quality initiatives.
    • Conducts quality control reviews and internal audits. Summarizes findings and prepares reports on findings. 
  •   Assists in the preparation of customer audits.
  • Conducts analyses of data findings for quality and process improvement and assists in report preparation for internal and external customers.  
  • Supports assigned quality committees and work groups through comprehensive project management ensuring that documentation is accurate and timely, agenda items presented and follow-up actions taken.

General Job Information


Quality Specialist - FOH



Job Family

USPS - FOH Group


United States of America

FLSA Status

United States of America (Exempt)

Recruiting Start Date


Date Requisition Created


Work Experience



Bachelors: Healthcare

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements


  • 1-3 years quality improvement and auditing or related in healthcare field.
  • Knowledge of healthcare quality improvement processes and performance measurement.
  • Attention to detail and ability to work efficiently to meet deadlines and timelines.
  • High degree of organization.
  • Expertise in data management, data analysis, reporting word processing, and project management skills.
  • Strong working knowledge of Microsoft Excel, VISIO and MS Project.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.