Mgr, Correspondence, Medicare Part D


Remote position available

Job Description

Responsible for ensuring all Part D member correspondence meets all the Centers for Medicare & Medicaid Services (CMS) requirements, accurately and timely. Manage employees, who work together to streamline, develop, and organize the letter creation for all new and existing model and non-model letters.
  • Communicates directly with clients and internal departments regarding the letter documentation changes, performance expectations and implementation realizations.
  • Assists in the development of client specific documentation with the Correspondence team.
  • Provides feedback and suggestions for improvement of letter documentation with the plan to align with the requirements of CMS.
  • Submits documentation changes and works directly with the print vendor system and tools to modify and implement letters in a timely and complete fashion.
  • Manages implementation and development of letters.
  • Manages data in standard and non-standard file feeds from various systems to ensure accurate completion of letters.
  • Interfaces daily with contracted Print Vendor(s) on production and development needs.
  • Oversees print vendor and monitors service level performance.
  • Reconciles invoices with outgoing correspondence.

General Job Information


Mgr, Correspondence, Medicare Part D



Job Family

General Services Group


United States of America

FLSA Status

United States of America (Exempt)

Recruiting Start Date


Date Requisition Created


Work Experience



A Combination of Education and Work Experience May Be Considered. (Required), Bachelors (Required)

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements


  • 5+ years of pharmacy related experience.
  • Excellent management, communication, organizational, and interpersonal skills.
  • Experience with inter-departmental communications.
  • Results-oriented and can work within allotted time frame to meet deadlines.
  • Strong working knowledge of MS Office Suite.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.