Quality Clinical Reviewer - CMC

Maryland Heights MO 63043 St Louis 1 14100 Magellan Plaza

Job Description

Conducts reviews of clinical interactions and clinical documentation including reviews of case management records and provider treatment records. Collects data following established procedures and analyzes findings for purposes of continuous quality improvement and for internal and external reporting. Interacts with multiple stakeholders internally and externally. Provides clinical reviews of Quality of Care (QOC) and Critical/Adverse incidents related to clinical services.
  • Audits and reviews case manager and provider clinical documentation and telephone interactions against regulations, accreditation standards and contract requirements. 
  • Reviews provider treatment records against clinical and procedural established standards.
  • Conducts ongoing activities which monitor established quality of care standards in the participating provider network and for care managers.
  • Conducts reviews of Quality of Care and Critical/Adverse Incidents.
  • Evaluates level of patient safety risk and need for follow-up actions per policies.
  • Collects, analyzes and prepares clinical record information for projects related to assessing the efficiency, effectiveness and quality of the delivery of managed care services. 
  • Prepares monthly performance reports with assistance from Reporting and Analytics unit.  Presents findings at provider and customer meetings as needed.
  • Assists in the planning and implementation of activities to improve delivery of services and quality of care including the development and coordination of in-service education programs for providers and care managers.
  • Responsible for auditing as well as validating internal audit results and/or corrective action plans.

General Job Information


Quality Clinical Reviewer - CMC



Job Family

Quality Group


United States of America

FLSA Status

United States of America (Exempt)

Recruiting Start Date


Date Requisition Created


Work Experience



Masters (Required)

License and Certifications - Required

LCSW - Licensed Clinical Social Worker - Care Mgmt, LMHC - Licensed Mental Health Counselor - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, MFT - Marriage and Family Therapist - Care Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care Mgmt

License and Certifications - Preferred

Other Job Requirements


  • Masters level clinician (LCSW, LPC, LMHC, MFT) required.
  • Experience working with total quality improvement or a behavioral healthcare background in treatment modalities, psychopharmacology, federal/state regulatory guidelines, performance measurement.
  • Ability to work independently with minimal supervision.
  • Project management skills and demonstrated experience
  • Licensed clinician with 5 years of healthcare quality improvement experience.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.

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