Business Systems Analyst

Massachusetts, New York, Arizona

Job Description

Looking for a Business Systems Analyst with experience in:

- Gathering, defining, and documenting requirements.
- Serving as a liaison between various stakeholders, developers, and end users.
- Must be able to understand and define the business needs and work on constant system change reqs.
- Strong analytical skills.
- Looking for candidate who can provide value add and help set direction on how we do things, including reviewing/suggesting best practices.


This position will analyze, evaluate and design/redesign business, IT or operational processes using scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking and structured systems analysis and design. Provide leadership to more junior IT Analysts through all aspects of the software development cycles. Be a hands-on analyst who can define user stories and acceptance criteria, assist with problem solving, root cause analysis, trouble shooting and coaching of junior it analysts on the team and ensure that requirements and acceptance criteria satisfy business needs. Demonstrate a high level of expertise in the `IT Analyst` craft. Help the team work through impediments. Clear impediments and escalate issues when needed. Drive usability and quality of the software developed within the area. Help the team manage changes. Plan, prioritize and deliver the detail behind enhancements. Work on a variety of enterprise applications and problems. Develop relationships with senior stakeholders across partner teams, addressing concerns and removing roadblocks to drive projects forward.

Essential Functions

  • Ensure that requirements and acceptance criteria satisfy business needs.
  • Help the team work through impediments. 
  • Clear impediments and escalate issues when needed.
  • Drive usability and quality of the software developed within the area.
  • Helps the team manage changes.
  • Plan, prioritize and deliver enhancements. 
  • Work on a variety of enterprise applications and problems.
  • Develop relationships with senior stakeholders across partner teams, addressing concerns and removing roadblocks to drive projects forward.
  • Analyze issues with focus on identifying root cause and prevention.
  • Help the team arrive at innovative solutions.
  • Other duties as assigned.

General Job Information

Title

Business Systems Analyst

Grade

27

Job Family

Info Technology Group

Country

United States of America

FLSA Status

United States of America (Exempt)

Recruiting Start Date

8/1/2019

Date Requisition Created

7/17/2019

Work Experience

IT

Education

Bachelors: Computer and Information Science

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements

Responsibilities

  • 6+ years related experience including a minimum of 3+ years of delivering requirements and testing in support of high quality, secure software in IT.
  • Good presentation and communication skills. 
  • Highly collaborative.
  • Ability to execute on strategies to solve complex and open-ended business problems.
  • Lead prototyping of potential solutions.
  • Perform implementation reviews.
  • Lead support of resolution of technical challenges.
  • Proactive, can-do attitude.
  • Take responsibility for ensuring success of all implementation.
  • Technically proficient and hands-on.
  • Mastery of QA methodology and problem solving tools/techniques.
  • Experience with applying Design Thinking Techniques.
  • Critical Thinker.
  • Strong presentation skills.
  • Creativity and show initiative.
  • Experience in Health care, PBM or insurance industries.
  • Experience working with front-end and back-end systems.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.

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