Business Analyst I

Remote MA Cambridge 02141

Remote position available

Job Description

Serves as liaison between departmental team business owners, end users, IT, Claims and Clinical departments. Responds to ad hoc requests for support and analysis. Supports special projects. Maintains and monitors reporting queues and requests (if appropriate). May participate in full life cycle development by performing requirements analysis, process development and design, and testing using development methodology. Collaborates with functional teams, as well as with IT business analysts and programmers to develop detailed design specifications according to standards.
  • Develops and documents workflow, systems requirements, system impact analysis, systems design, process analysis and testing (including reasonableness checks) using software development methodology to provide efficient, cost-effective solutions as directed.
  •  Identifies impact of solutions on existing and future systems.  
  • Queries data warehouse and internal databases
  • Creates and maintains internal management tools and databases to support system configuration, and document management requirements.   
  • Participates in design plans for implementation, produces user documentation and training materials.  May conduct end user training.
  • Provides status reports that give a detailed description of the current project's progress and indicates time devoted to each task of the project.
  • Participates in initiatives or projects that support process improvements, leveraging new system capabilities or the integration of data/other applications into existing systems.
  • Responsible for system configuration with specialized expertise in Contracts, Fee Schedules, Benefits and code sets.

General Job Information


Business Analyst I



Job Family

General Services Group


United States of America

FLSA Status

United States of America (Exempt)

Recruiting Start Date


Date Requisition Created


Work Experience



A Combination of Education and Work Experience May Be Considered. (Required), Bachelors (Required)

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements


  • Analytical/problem solving skills.
  • Excellent verbal and written communication skills.
  • Strong PC skills.
  • Proficient in using standard software.
  • Knowledge of system process analysis and/or program management, estimating IT system development and testing.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.