Education and Training Coordinator, ADAVA

San Antonio TX 78203 Fed 207 Connelly St.

Job Description

Assists the Program Manager, Deputy Program Manager and Regional Leads in creating and facilitating victim advocate/domestic violence prevention and response training curriculum, installation specific pamphlets, and resource lists. Tracks training requirements within designated area of responsibility to include the training requirements of victim advocates and the community.
  • Tracks case reporting and monthly reporting through Army and IMCOM approved databases. Ensures that case records and reports are completed in accordance with regulatory and policy guidance. Ascertains all documentation and case records are maintained in a confidential and secure manner.
  • Tracks implementation of the program curricula and fulfillment of required training throughout region, and provide this information as directed.
  • Publishes military/civilian resource charts unique to each installation’s area of protocol and distribute to staff both CONUS/OCONUS.
  • Analyzes work operations and suggest alternative methods of staffing.
  • Assists with developing information packets, handbooks and similar resources for Domestic Abuse/Victim Advocate Program.
  • Collects quarterly review data, client feedback questionnaires, training evaluations, program awareness and program effectiveness feedback, and provides this information as directed.
  • Conducts mandatory case management training to ensure all documents and case records are maintained in a confidential and secure manner in accordance with the Freedom of Information and Privacy Act and applicable regulatory guidance. 
  • Participates in developing and implementing performance outcome measures and program evaluation tools to measure program effectiveness and provide input into monthly, annual, and quarterly reports.
  • Participates in monthly conference calls and annual training events.
  • Must be able to travel and provide on call coverage duties as needed.

General Job Information


Education and Training Coordinator, ADAVA



Job Family

Federal Contracts Group


United States of America

FLSA Status

United States of America (Exempt)

Recruiting Start Date


Date Requisition Created


Work Experience

Military, Victim Advocacy


Bachelors (Required), Masters

License and Certifications - Required

DL - Driver License, Valid In State - Other

License and Certifications - Preferred

Other Job Requirements


  • Bachelor’s Degree from an accredited school in Social Work, Psychology, Marriage, Family, and Child Counseling, Counseling or Behavioral Science, Education, Community Health or Public Health.
  • Minimum of two years specific experience working with victims of domestic violence, sexual assault or victim advocacy services.
  • Possess and maintain a valid, unrestricted driver’s license and have transportation to transport victim in crisis (non-emergent) situations as a last resort.
  • Pass a Department of Army background check as outlined in AR 608-18, The Army Family Advocacy Program.
  • Ability to understand, be sensitive to, and have empathy for victims. Ability to develop trusting relationships and to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
  • Ability to intervene in crisis situations, using sound professional judgment, ethical practice, and common sense.
  • Ability to work cooperatively with military and civilian medical, social service, law enforcement, and legal personnel on behalf of victims. 
  • Proficiency in oral and written communication skills. Ability to communicate effectively, both orally and in writing and possess strong interpersonal communication skills necessary to relate to families (parents and children) from varied backgrounds.
  • Proficiency in the basic computer skills necessary to prepare briefing slides, information papers, and enter data in required management reports and utilize information systems to prepare required reports and information. Must have working knowledge of basic computer skills and be able to use Microsoft Word, Power Point, and Excel programs.
  • Knowledge of local, state, and federal laws and military regulations pertaining to victims of domestic abuse.
  • Strong organizational skills.
  • Must be able to facilitate to individuals and small groups.
  • Ability to communicate and interact with others, both in person and/or by telephone to conduct business.
  • Must be able to work under time pressure.
  • Must be able to work rapidly for long periods to meet deadlines.
  • Master’s Degree in related fields preferred.
  • Minimum of one year of general experience in working with a Military Family Support Center or civilian social service agency preferred or experience as a military Family member.
  • Knowledge of family violence dynamics, safety planning, risk assessments, local community resources, and federal and state laws pertaining to domestic violence, Family law and the Victim’s Rights Bill, Understanding of the military and DoD FAP and VA Program are preferred.

  • Supervisory experience over large geographic areas highly desired.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.