Regional Manager- East, NAVY ICA

Remote VA Arlington 22201

Remote position available

Job Description

Leads and supervises the Navy ICA contract workforce geographically dispersed across the assigned region.
  • Leads and supervises the Navy ICA contract workforce geographically dispersed across the assigned region.
  • Utilizes commercially available communication mediums to create a “Virtual Navy ICA Team Network” that links the geographically dispersed field staff and provides a foundation for information sharing and a forum for team-building across the assigned region.
  • Serves as regional contractor POC for Government stakeholders at the regional and installation levels.
  • Maintains and updates the staffing plan for employees in the region and facilitates rapid fill of any vacant positions.
  • Assists corporate Recruiter during talent acquisition and makes hiring recommendations to the PM for approval.
  • Ensures that all new employees meet security eligibility criteria and complete online DMDC training to obtain formal SSM or VO certification.
  • Coordinates with the Quality Control Manager (QCM) to collect workload and performance execution data for the monthly reporting process.
  • Analyzes performance trends and initiates and tracks corrective actions.
  • Provides input to the PM concerning employee performance.
  • Maintains a continuous feedback loop with Government stakeholders at site/installation level to gauge satisfaction with the quality of Navy ICA services across the region.
  • Monitors client feedback through informal and formal mechanisms such as Client Comment Forms and the ICE System.
  • Prepares responses to customer complaints and initiates corrective and preventive actions.
  • Shares and implements Navy ICA best practices across the region.
  • Attends briefings, conferences, and Government meetings as required.

General Job Information

Title

Regional Manager- East, NAVY ICA

Grade

24

Job Family

Federal Contracts Group

Country

United States of America

FLSA Status

United States of America (Exempt)

Recruiting Start Date

7/16/2019

Date Requisition Created

7/16/2019

Work Experience

Education

Bachelors (Required)

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements

Responsibilities

  • Bachelor’s degree in mathematics, statistics, business, law, engineering, social sciences, physical/applied sciences or management discipline such as business administration, accounting, finance, economics or management information technology.

  • 7+ years' experience in: Project Management, Data Analysis, Financial Analysis, Marketing and Public Affairs, Organizational Management, and Business Process Improvement

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.