Senior HR Representative

Arlington VA 22206 AFSC Magellan Federal

Job Description

Responsible for responding to employee questions and inquiries. Prepares appropriate documentation and processes necessary paperwork. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • • Handles various levels of inquiries from employees and managers.

    • Provides front line assistance regarding programs, policies, and procedures.

    • Responsible for documenting calls, problem-solving and resolving Tier 2 level of questions.

    • Responsible for handling escalations from callers.

    • Prior experience federal contracting environment preferred.

    • Support recruiting and onboarding as needed.

General Job Information

Title

Senior HR Representative

Grade

20

Job Family

Human Resources Group

Country

United States of America

FLSA Status

United States of America (Non-Exempt)

Recruiting Start Date

6/21/2019

Date Requisition Created

6/21/2019

Work Experience

Human Resources

Education

Bachelors: Human Resources (Required)

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements

Responsibilities

  • 2+ years of experience in administrative support in high volume HR function.

  • Working knowledge of Workday or comparable system.
  • Basic Human Resources knowledge (benefits, employment law, employee relations, HRIS).

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.

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