Senior HR Representative

Arlington VA 22206 AFSC Magellan Federal

Job Description

Responsible for responding to employee questions and inquiries. Prepares appropriate documentation and processes necessary paperwork. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • • Handles various levels of inquiries from employees and managers.

    • Provides front line assistance regarding programs, policies, and procedures.

    • Responsible for documenting calls, problem-solving and resolving Tier 2 level of questions.

    • Responsible for handling escalations from callers.

    • Prior experience federal contracting environment preferred.

    • Support recruiting and onboarding as needed.

General Job Information


Senior HR Representative



Job Family

Human Resources Group


United States of America

FLSA Status

United States of America (Non-Exempt)

Recruiting Start Date


Date Requisition Created


Work Experience

Human Resources


Bachelors: Human Resources (Required)

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements


  • 2+ years of experience in administrative support in high volume HR function.

  • Working knowledge of Workday or comparable system.
  • Basic Human Resources knowledge (benefits, employment law, employee relations, HRIS).

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.

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