Military Pay Specialist (GCI), DMPO
Fort Campbell KY 42223 Fed1 2601 Indiana Ave
Job DescriptionDelivers professional customer service support to Soldiers. Interprets and applies specific governing pay directives. Advises and assists Soldiers and their chain of command concerning pay entitlements as prescribed by governing DoD and HQDA directives.
•Demonstrates and applies knowledge and understanding of established DoD policies related to military pay entitlements. Must be familiar with the Joint Federal Travel Regulation (JFTR) and DOD Financial Management Regulation (DODFMR).
•Implements standard accounting procedures and internal control processes while receiving, reviewing, verifying, and processing military pay actions.
•Responds to customer inquiries via telephone, email, and other forms as required. Advises and assists Soldiers and supported units concerning proper procedures for submission of pay change actions, including required source documentation.
•During Soldier installation in-processing and out-processing, provides finance briefings in group format, as well as individual (desk-side).
•Receives pay change requests and substantiating source documents. Reviews actions for accuracy and completeness. Audits the individual Master Military Pay Account (MMPA) to determine pay eligibility. Forwards verified actions to Government auditor for review.
•Returns incomplete or incorrect pay actions to originators and provides guidance or training as needed to explain the nature of errors and corrective actions required.
•Accesses multiple, standard automated finance systems and codes transactions that generate changes to military pay.
•Performs cycle analysis by reviewing automated output registers daily to confirm transaction processing or transaction rejection, researching rejects, and taking corrective action. Performs other pay inquiry analysis as required and monitor management notices.
•Collects workload data and maintains paper and electronic files used as quality control metrics to measure performance against timeliness and accuracy standards.
General Job Information
TitleMilitary Pay Specialist (GCI), DMPO
Job FamilyFederal Contracts Group
CountryUnited States of America
FLSA StatusUnited States of America (Non-Exempt)
Recruiting Start Date5/7/2019
Date Requisition Created5/7/2019
EducationHigh School (Required)
License and Certifications - Required
License and Certifications - Preferred
Other Job Requirements
- Requires Minimum of 1 Year experience in a Customer Service environment, with HR background in Military Pay or Military Personnel.
- Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency.
Security requirement includes favorably adjudicated National Agency Check, Local Agency Check and Local Credit Check (NACLC) investigation.
Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.