Military Pay Specialist (GCI), DMPO
Fort Campbell KY 42223 Fed6 Bldg 6739 Airborne St
Job DescriptionDelivers professional customer service support to Soldiers. Interprets and applies specific governing pay directives. Advises and assists Soldiers and their chain of command concerning pay entitlements as prescribed by governing DoD and HQDA directives.
•Demonstrates and applies knowledge and understanding of established DoD policies related to military pay entitlements. Must be familiar with the Joint Federal Travel Regulation (JFTR) and DOD Financial Management Regulation (DODFMR).
•Implements standard accounting procedures and internal control processes while receiving, reviewing, verifying, and processing military pay actions.
•Responds to customer inquiries via telephone, email, and other forms as required. Advises and assists Soldiers and supported units concerning proper procedures for submission of pay change actions, including required source documentation.
•During Soldier installation in-processing and out-processing, provides finance briefings in group format, as well as individual (desk-side).
•Receives pay change requests and substantiating source documents. Reviews actions for accuracy and completeness. Audits the individual Master Military Pay Account (MMPA) to determine pay eligibility. Forwards verified actions to Government auditor for review.
•Returns incomplete or incorrect pay actions to originators and provides guidance or training as needed to explain the nature of errors and corrective actions required.
•Accesses multiple, standard automated finance systems and codes transactions that generate changes to military pay.
•Performs cycle analysis by reviewing automated output registers daily to confirm transaction processing or transaction rejection, researching rejects, and taking corrective action. Performs other pay inquiry analysis as required and monitor management notices.
•Collects workload data and maintains paper and electronic files used as quality control metrics to measure performance against timeliness and accuracy standards.
General Job Information
TitleMilitary Pay Specialist (GCI), DMPO
Job FamilyFederal Contracts Group
CountryUnited States of America
FLSA StatusUnited States of America (Non-Exempt)
Recruiting Start Date5/7/2019
Date Requisition Created5/7/2019
EducationHigh School (Required)
License and Certifications - Required
License and Certifications - Preferred
Other Job Requirements
- Requires Minimum of 1 Year experience in a Customer Service environment, with HR background in Military Pay or Military Personnel.
- Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency.
Security requirement includes favorably adjudicated National Agency Check, Local Agency Check and Local Credit Check (NACLC) investigation.
Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.
Top 5 reasons to work at Magellan
Meaningful Work With People Who Care
At Magellan Health you can do meaningful work and feel confident that you matter in an organization that makes a real difference in the world - one that cares deeply and uses its employees’ collective insight as a competitive advantage.Read More
We are Compassionately Curious
Magellan Health is a place where we listen with real empathy. It’s one of our biggest strengths. It helps us to support each other and develop innovative solutions for the fastest growing, most complex areas of healthcare.Read More
We are Better Together
We rely on our innate ability to work as a high-functioning collaborative team to facilitate compassionate care to all of our members. With such interdependency comes trust, challenge and innovation.Read More
We believe work and life should flow together in unison. We offer resources that match your professional development, a culture that welcomes your ideas, and unparalleled flexibility to fit work around your life.Read More
Be your best at Magellan Health. We’re a collective of remarkably motivated and driven professionals. As a team, we’re proud of the high standards we set for each other and we’re continually inspired to do our best work.Read More
When you sayLife @ Magellan
To be the best you have to work with the bestWe hear you