Manager, Analytics

Richmond VA 23233

Job Description

Responsible for the direction and oversight of reporting and analytics. Develops and manages all critical reports and provides general analysis needed to support strategic decision making. Ensures strategic objectives are met by providing necessary information to business operations, finance, quality, compliance, procurement and clinical functional areas. Works closely with end users and business leaders to understand functional requirements for reporting solutions. In addition, monitors critical metrics and informs leadership of potential risks. Works collaboratively with other analytics teams to insure accurate and timely delivery of reports. Ensures all resources are working up to their maximum potential to meet regulatory, customer and internal reporting requirements, meeting all deadlines and following all of the proper policies and procedures. In addition, leads and possibly performs programming and analysis as needed. Requires working knowledge of programming, data mining techniques, application development, and data analysis. Additional duties include providing guidance and mentoring to staff as required, and working with the business owners to set priorities of projects and associated tasks.
  • Works across business areas as the primary focal point to lead the development and management of all internal/external reporting containing critical operational, financial, quality, and compliance metrics needed to support the business. This includes estimates of feasibility, time and effort of tasks and providing updates to both the user community and necessary staff. Monitors projects, determines potential problems and guides them to a successful completion. 
  • Directs the development of tactical and strategic plans to satisfy technical business needs. Leads standardization of data processes to ensure efficient practices that are best in class.  
  • Monitors data and reporting projects, determines potential problems and guides them to a successful completion. Focuses on a larger picture, and pushes toward the strategic vision for their products. 
  • Leads changes and enhancements to business processes, policies, and system infrastructure including project management when needed. Directs and manages business process re-engineering associated with existing, developing and implementation of systems. 
  • Builds a strong local reporting and analytics team through formal meetings, training, coaching, mentoring, and other development techniques. 
  • Performs programming and analysis as needed. 

General Job Information


Manager, Analytics



Job Family

General Services Group


United States of America

FLSA Status

United States of America (Exempt)

Recruiting Start Date


Date Requisition Created


Minimum Qualifications


Bachelors (Required)

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements


Experience in the managed care, health care, or insurance industries a plus.
  • Undergraduate degree ideally in a quantitative field such as Mathematics, Computer Science or related degree. 
  • 5+ years of direct, relevant experience. 
  • Expert level knowledge of SQL, Qlikview, Tableau or similar business intelligence tools 
  • MS Suite power user with expertise in visualization tools. 
  • Required experience in a production environment setting up processes to be maintainable and scalable. 
  • Strong analytical and problem solving skills with the ability to work with diverse groups of internal clients while maintaining high degrees of accuracy and precision. 
  • Ability to think creatively; highly-driven and self-motivated. 
  • Ability to drive results and deliver on multiple tasks. 
  • Experience building, developing and managing high-performing teams. 
  • Proven track record of defining and executing key analysis with minimal supervision 

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.