Pharmacy Technician II, MTM

Middletown RI 02842

Job Description

This position is responsible for the coordination of the Medication Therapy Management (MTM) Program. It requires extensive knowledge of medications, conditions and knowledge of MTM services. Additional responsibilities include communications with pharmacists, interns, and other MTM related providers.
  • Work with the MTM team to ensure outbound calls are being made and provide support to the pharmacists and pharmacy interns performing MTM outreach.
  • Ensure the team is compliant with CMS requirements, HIPAA, and Fraud Waste and Abuse.
  • Review patient and physician communications to ensure accuracy in spelling and grammar.
  • Print and mail communications to patients and/or physicians.
  • Audit the MTM process to ensure all documentation is appropriate and CMS compliant.
  • Communicate effectively with the Clinical Pharmacy Team to address any ongoing issues or problems.
  • Coordinate with the software vendors when completing various tasks.
  • Answer incoming phone calls and checking MTM voicemail and direct the message to the appropriate person.
  • Assemble welcome packets for MTM and mailing them out in a timely manner.
  • Assist with other projects or assignments as requested.
  • Ensure tasks and manuals are up-to-date for all MTM employees.
  • Assist with training of rotation students
  • Other related duties and projects, as assigned.

General Job Information


Pharmacy Technician II, MTM



Job Family

Pharmacy Group


United States of America

FLSA Status

United States of America (Non-Exempt)

Recruiting Start Date


Date Requisition Created


Minimum Qualifications


GED (Required), High School (Required)

License and Certifications - Required

CPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements - Pharmacy

License and Certifications - Preferred

Other Job Requirements


  • CPT: Certification/licensure in accordance with state requirements. In the states of Florida, Rhode Island and Michigan, license registration with the Board of Pharmacy is required without exception.

  • 2+ years experience as a Pharmacy Technician.

  • Working knowledge of Microsoft Office Product Suite.
  • Analytical, organizational and problem solving skills.
  • Self-sufficient, able to keep on task independently.
  • Works well in a team or individually.
  • Will ask questions/for help if needed.
  • Quick and efficient learner.
  • Detailed oriented.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.

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