IT Business Operations Specialist

Madison WI 53703 1 South Pinckney St

Job Description

Looking for an IT Business Operations support specialist with 2+ years experience. Ideal candidate would have experience in tracking projects, equipment refreshes, and operational processes. Ideal candidate would have experience in Excel.

This position supports the Information Technology Department to ensure operational and IT business and financial activities are aligned with department strategies by providing general support for assigned projects and assignments to support the planning and coordination of major endeavors. This includes compiling, reviewing, and submitting information and data in support of all business management processes including strategic and operational planning, communications, reporting, financial management, and workplace management. Helps drive Magellan to become a global leader in using technology to deliver better outcomes to our members.
  • Provide general support, collect and prepare information and data for the facilitation of standard recurring meetings, such as tactical, strategic and operations reviews.  
  • Document and track action items for centralized reporting for scorecard operational metrics.   
  • Track and review project and resource expenditures.  Provide support to operations roles when capacity is needed.  
  • Provide ad hoc analyses and/or research issues as requested by management.

General Job Information


IT Business Operations Specialist



Job Family

Info Technology Group


United States of America

FLSA Status

United States of America (Exempt)

Recruiting Start Date


Date Requisition Created


Minimum Qualifications


Associates: Computer and Information Science

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements


  • Courses in Business Administration, Finance, Accounting, Management Information Systems (MIS) or related field. 
  • Knowledge of one or more of the following :  IT Financial Management, IT Portfolio Management, Project Tracking and reconciliation, Audit and Controls, Metrics and Measurements, Vendor - Procurement management and Lean Management.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.

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