Initial Clinical Reviewer II (OT, ST preferred)
Job DescriptionThis position functions in a clinical review capacity to evaluate all rehabilitation (PT, OT, and ST) cases, which do not pass the authorization approval process at first call while promoting a supportive team approach with call center staff. Clinical reviewers are supported by peer clinical review staff (MDs) in the utilization management determination process.
•Reviews charts and analyzes clinical record documentation in order to approve services that meet clinical review criteria.
•Conducts ongoing activities which monitor established quality of care standards in the participating provider network and for other clinical staff.
•Conducts regular audits, as assigned, to ensure guidelines are applied appropriately.
•In states where required, refers all cases that an approval cannot be rendered to the Physician Clinical Reviewer. In States where allowed, will make denial determinations as a specific case warrants.
•Converses with medical office staff in order to obtain additional pertinent clinical history/information; notifies of approvals and denials, giving clinical rationale.
•Provides optimum customer service through professional/accurate communication while maintaining NCQA and health plans required timeframes.
•Documents all communication with medical office staff and/or treating provider.
•Practices and maintains the principles of utilization management by adhering to policies and procedures.
•Participates in on-going training programs to ensure quality performance in compliance with applicable standards and regulations.
Preference given toward OT and ST licensed candidates with habilitative and pediatric backgrounds.
General Job Information
TitleInitial Clinical Reviewer II (OT, ST preferred)
Job FamilyClinical Services Group
CountryUnited States of America
FLSA StatusUnited States of America (Non-Exempt)
Recruiting Start Date3/4/2019
Date Requisition Created3/4/2019
License and Certifications - RequiredASRT - American Society of Radiologic Technologists Certification - Radiology, OT - Occupational Therapist, State Licensure - Care Mgmt, PT - Physical Therapist, State Licensure - Care Mgmt, RN - Registered Nurse, State and/or Compact State Licensure - Care Mgmt
License and Certifications - Preferred
Other Job Requirements
PREFERRED QUALIFICATIONS: Master's preferred. Experience: 5 or more years of clinical experience preferred and at least 1 year of managed care experience preferred. Knowledge, Skills, Abilities: Knowledge of outpatient imaging procedures preferred.
- Strong interpersonal and communication skills.
- Basic computer skills; must be able to talk and type simultaneously.
- Speech Therapist, Occupational Therapist or Physical Therapist
- Minimum 1 year of managed care experience.
For physical health roles, 2-5 years of either physical therapy, occupational therapy or speech language therapy experience preferred.
Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled
“I receive a high level of support from our Senior Management Team to execute on our vision. They are always accessible and approachable, something I’ve found to be very unique to Magellan.”