Advocate, AW2

Fort Riley KS 66442 Fed1 674 Warrior Rd.

Job Description

The AW2 Advocate is a non medical case manager, responsible for offering personalized support, oversight and assistance to the Soldier and their family throughout their recovery, through rehabilitation, to reintegration into active duty or civilian life as a Veteran.
  • Provides guidance and advocacy to Soldiers with disabilities as well as their Family members to ensure all eligible benefits are covered.

  • Provides individual, non-clinical assessment to identify specific Soldier and Family needs and requirements throughout the continuum of care spectrum as documented in the CTP.

  • Performs intake, continued non-clinical assessments, recommendations, and follow-up for eligible individuals.

  • Provides assistance in the identification of eligibility for service-related entitlements and veterans' benefits.

  • Provides assistance in gaining access to all medical and non-medical care management services to include: medical care, rehabilitation, education, employment-related programs and disability benefits.

  • Reaches out to Soldiers and Families in all circumstances.

  • Conducts holistic bio-psychosocial assessments of Soldiers.

  • Accurately assesses Soldiers' and Families' circumstances.

  • Develops Soldier and Family-related service plans.

  • Implements Soldier and Family-related service plans.

  • Coordinates Soldier and Family-related service delivery.

  • Advocates for the Soldier and Family.

  • Conducts non-clinical assessments of Soldiers.

  • Transitions cases and services.

  • Recommends case status changes when necessary.

  • Conducts outreach in a professional manner to identify and develop resources for Soldiers and Families.

General Job Information


Advocate, AW2



Job Family

Federal Contracts Group


United States of America

FLSA Status

United States of America (Non-Exempt)

Recruiting Start Date


Date Requisition Created


Minimum Qualifications


A Combination of Education and Work Experience May Be Considered. (Required), Bachelors (Required)

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements


  •  Bachelors' degree or higher preferred.
  • Veteran, military spouse or experience working with military organizations desired.
  • 2 years' previous experience with Wounded Warrior recovery programs desired.
  • Health Care experience preferred.
  • Behavioral health experience preferred.
  • Case Management experience preferred (in any arena).
  • Disability and/or Workers Compensation experience preferred.
  • Benefit Advisor background within the Veterans Administration, Department of Labor, Federal or State government.
  • Financial counseling experience preferred.
  • Proficiency in the use of automated data processing (ADP) equipment and numerous software packages with the ability to independently create and manage documents.
  • Working knowledge of updates to all applicable AW2 documents as the role of AW2 adapts to new laws and regulations in meeting the needs of our Soldiers and their Families.
  • Overall Army experience and specific AW2-centric Soldier and Family-related issues at poly-trauma centers and Soldier support centers.
  • Ability to establish priorities, work independently, and proceed with objectives without supervision.
  • Knowledgeable of US Army, VA, DoL, and SSA benefits and services.
  • Ability to navigate web applications using a standard web browser and typical setup of online processing activities. 
  • Ability to access databases such as Army Knowledge Online (AKO) and AW2 Advocates from remote locations and work independently.


  •  Prior experience as a senior military leader (i.e., O-3 or higher for officers; E-7 or higher for NCOs) either personally or as a spouse of same.
  • Must be able to obtain and maintain government eligibility requirements.
  • Strong organizational skills.
  • Excellent interpersonal skills; ability to work effectively across multiple agencies to accomplish project goals.
  • Strong analytical and communication skills.
  • MS Office Proficiency.
  • Ability to work with teams in a collegial and supportive environment.
  • Development of resources and performance of community outreach.
  • Persistence and determination to work through exhaustive processes to successfully complete a project.
  • Ability to deal with people at all levels and socioeconomic lines.
  • Public speaking skills.
  • Knowledge of medical terminology and an understanding of psychological disorders.
  • Fluency in the English language.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled