Wounded Ill and Injured Cell Coordinator

Randolph AFB TX 78108 Fed 550 C Street West

Job Description

The WII Coordinator supports WII enrollments and coordinates with the Team Lead and Recovery Team to provide referrals to the WII Cell staff.
  • Supports WII enrollments and coordinates with the Team Lead and Recovery Team to provide referrals to the WII Cell staff. 
  • Fields program enrollment and eligibility information from multiple sources, reviews/assesses applications for enrollment and assigns eligible Airmen to a designated case manager, creating the DoD-CMS case. 
  • Processes Emergency Family Member Travel (EFMT) orders for the families of Airmen in the WII program.
  • Collects and reports program metrics and trains Family Liaison Officers (FLO). 

General Job Information


Wounded Ill and Injured Cell Coordinator



Job Family

Federal Contracts Group


United States of America

FLSA Status

United States of America (Non-Exempt)

Recruiting Start Date


Date Requisition Created


Minimum Qualifications


High School (Required)

License and Certifications - Required

License and Certifications - Preferred

Other Job Requirements


  • HS Diploma.
  • 2-4 years’ experience as an administrative specialist/personal assistant.
  • Committed to the importance of quality.
  • Strong oral and written communications skills.
  • Strong analytical and problem solving skills to access needs and recommend solutions.
  • Strong organizational skills.
  • Must be able to effectively support multiple, concurrent priorities.
  • Must be able to operate general office equipment including but not limited to: computer, phones and related media and information devices on most or all workdays.

  • Ability to communicate and interact with others, both in person and/or by telephone to conduct business.

  • Working under time pressure.Working rapidly for long periods to meet deadlines.

  • Must be able to travel as needed and adhere to AFSC travel policies and procedures.

  • Ability to handle multiple concurrent tasks.

  • Ability to perform under stress.

  • Reading and comprehension skills.

  • Problem solving ability.

  • Ability to handle confidentiality.

  • Customer contact skills.

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled