Manager, Healthcare Quality
San Diego CA 92108
Job DescriptionResponsible for assigned areas of quality within a specified unit of a SBU. Implements assigned quality program components. Interfaces with customers and regulatory entities. May have accreditation responsibilities based on contract requirements.
- Manages day-to-day quality activities ensuring program and procedures support company goals for service, quality, and cost effectiveness as well as compliance with contract, federal and state requirements. Activities and projects may include:
- Interfacing with customers on quality programs.
- Trainings on CQI processes.
- Coordination of quality initiatives.
- Satisfaction survey coordination and follow-up.
- Coordination of Advisory Groups.
- Tracking of adverse incidents and Quality of Care concerns.
- Monitoring of performance measures.
- Provider profiling support.
- Auditing for quality control.
- Quality studies and quality improvement projects.
- Prepares customer and site reports with assistance from Reporting and Analytics team.
- Participates on quality committees to ensure quality issues are taken to the committee and recommendations are made, by the committee, in a timely manner. Makes recommendations to the Committee for improving plan operations based on data from performance indicators, QI studies, and quality activities.
- Serves as liaison with assigned departments to ensure quality projects are integrated within operations.
- Conducts internal audits of charts and clinical/service procedures for quality purposes.
- CA independent behavioral health license: LCSW, LMFT, LPCC.
General Job Information
Job FamilyQuality Group
CountryUnited States of America
FLSA StatusUnited States of America (Exempt)
Recruiting Start Date12/13/2018
Date Requisition Created12/13/2018
EducationBachelors: Healthcare (Required), Masters: Behavioral Health (Required)
License and Certifications - Required
License and Certifications - PreferredLSW - Licensed Social Worker - Care Mgmt
Other Job Requirements
Responsibilities5 years healthcare quality improvement experience.Knowledge of quality improvement processes and performance measurement. Demonstrated skills in project management. Strong interpersonal and organizational skills. Expertise in word processing and data management software.Managed behavioral health and accreditation processes. Knowledge of accreditation standards related to the book of business.
Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled
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